Jasmine james goubtube - Kubernetes Podcast from Google: Episode 165

How can we work together to make the community more diverse? And I think that it actually worked out pretty well because I went from intense customer service, like helping people with phones, selling, and things like that-- I took those same skills into software engineering, which is not a lot of what happens, right? On Thursday, Constance talked about your experience as a Cloud Native end user, looking at that as a product in how, as a community, we needed to take more of a product approach to understanding the tools we were releasing, how they would be consumed by end users.

Once there is a clear picture of how open source is being leveraged, these companies are then investing in internal ownership strategies so that there is a clear direction on how contributions should be made.