We take care of the costs of return shipping, but you are responsible for the cost packaging such as the envelope.
From their about page: Off grid since 2014, our family of five used to live in a 314 square foot yurt in the Boise foothills.
Counter-Notice If you believe that your content that was removed pursuant to a Digital Millennium Copyright Act notice we received is not infringing, or that you have the authorization from the copyright owner, the copyright owner's agent, or pursuant to law, to post and use the content, you may send a counter-notice containing the following information to the Copyright Agent at the address listed above: i Your physical or electronic signature; ii Identification of the content that has been removed or to which access has been disabled and the location at which the content appeared before it was removed or disabled; iii A statement that you have a good faith belief that the content was removed or disabled as a result of mistake or a misidentification of the content; and iv Your name, address, telephone number, and e-mail address, a statement that you consent to the jurisdiction of the federal court in Kendall County, Texas, and a statement that you will accept service of process from the person who provided notification of the alleged infringement.